Patient/Client/
Employee Satisfaction Surveys
Research has shown that every dissatisfied customer goes on to tell twenty others about his or her negative experience. Increase your bottom line times twenty with DISC’s satisfaction surveys.
DISC’s surveys will yield invaluable feedback for your healthcare company, identifying specific strengths and weaknesses among your services and products. In addition, we measure and evaluate the attitudes and opinions of your patients, clients, and employees, identifying expectations and determining if they are being met.
DISC Patient/Client/Employee satisfaction
surveys can deliver:
- Detailed data on satisfaction levels
- Honest feedback that encourages dialogue and retention
- Information to guide policy revisions and improvement of services
DISC provides “turn-key” survey products, integrating design, administration, and insightful analysis. In addition, our survey response rates are exceptionally high, with a statistical error rate of +/- 1% and data results with 99% confidence.
DISC satisfaction surveys encourage vital feedback on issues such as:
- Patient access to care
- Quality of patient care and services
- Courtesy and efficiency of physicians and staff
- Client satisfaction of insurance products and services
- Pricing of products and services
- Interest in new products and services
DISC is proud to have served clients including:
- Array Services Group
- Sunray Printing Solutions
Call or email us today for more information regarding our satisfaction surveys and other research services. We are ready to DISCuss your needs and provide a solution designed to deliver results.